The answer is easy – all of them.
Let’s face it, no matter which one you use, EHR systems are not very user friendly. A new survey of hospital executives showed that 24 percent are conducting a major EHR system upgrade and another 21 percent are replacing their EHR at one or more sites. KPMG’s recent survey of CHIME members found that at least 38 percent of CIOs are investing in EHR optimization projects this year. They plan to spend more on EHR optimization than any other area of Health IT.
One of the main reasons stated for the continued need to upgrade or optimize was that hospital staff still don’t like their EHRs. When healthcare staff compliance is an issue, it’s no wonder that patient misidentification and record issues are still so prevalent in the health industry. Could there be a way to improve compliance in the short-term, without waiting for EHR vendors to revise the systems altogether?
Improving EHR Usability with Biometric Verification
One way to make your EHR more efficient and user friendly is to integrate it into a patient biometric verification system. This is easily done with commonly used HL7 transactions – a feature that is available in most modern Certified EHR Technologies.
Using systems like palm vein scanners (or equipment that doesn’t rely strictly on biometrics, like smart card readers) takes the pressure off of healthcare staff to:
In addition to improvements to process and accuracy, biometric verification also tends to take less time. For example, registering a patient with the Privasent system takes only 25 seconds on average for returning patients.
Benefits of HL7 integration
- By integrating your EHR system with a biometric patient verification system, you can improve your patient access workflow, reduce duplicate records and eliminate in-person medical identity fraud.
- Once integrated with a palm vein scanning system, a quick hand scan will automatically present the correct patient’s medical record to the registrar, eliminating the need to request additional identity verification.
- Absolute patient verification reduces billing errors caused by misidentification, mitigating losses or relationship damages from faulty billing. Consequently, it lowers the costs and time spent on billing resolution.
- Resulting changes in workflow after integration can improve internal hospital and clinic efficiencies, better define continuity of care, and deliver an overall enhanced patient experience.
How integration is handled
There are two primary ways that HL7 integrations handle data. First, a “Push” mechanism, which will send data out from the EHR and to the Patient Verification System. Alternatively, the “Pull” mechanism requests data from the EHR and goes to the Patient Verification System. The signal originates either in the EHR or in the Patient Verification System, respectively. The security around either of these approaches needs to be discussed and finalized on a per customer basis.
Regardless of which EHR system you use, your overall healthcare process can benefit from integration with a patient verification system. Biometric patient identification systems offer proven financial, temporal, and security benefits. Although they can be used as standalone systems, system integration offers additional workflow and patient experience benefits, plus helps prevent any disruption in a facility’s current health IT setup.
Realize the Benefits of EHR & Biometrics Integration at Your Facility with Privasent
Privasent fully integrates with major EHR systems leveraging HL7 integration. In regards to data security compliance, Privasent stores minimal patient data for security purposes and is fully HIPAA compliant. If you’d like to test out an integration and experience biometrics for your own staff and patients, contact us now. The Privasent team can give you a tour of the patient verification system and show you just how easily it can be integrated your EHR. Click here to schedule your demo now!